Ponto Forte Segurança: Your Privacy, Understood.
Last updated: October 26, 2024
Here at Ponto Forte Segurança, we get it. You're trusting us not just with your home's safety, but also with your personal info. We're a local business in Jaboatão dos Guararapes, and we believe in being upfront. This page tells you, in plain language, how we collect, use, and protect the information you share with us. No complicated lawyer talk, just the straight facts.
What Information We Collect (And Why)
When you call us for a quote, send an email, or ask us to install a new intercom or security system, we collect some basic stuff. Things like your name, your phone number, email address, and your home or business address in Brazil. Why? Because we need to know who you are, where to go, and how to get back to you. If we're installing equipment, we might note down details about your property, like door types or camera spots. This helps us do our job right and keep your place safe.How We Use Your Information
We use your info for one main reason: to provide you with honest, reliable security services. This means:- Giving you a proper quote for a security system or intercom.
- Scheduling our technicians to visit your property.
- Communicating with you about your service, appointments, or questions.
- Making sure our services are up to scratch and improving them when we can.
- Sometimes, if you agree, sending you useful tips about keeping your home safe here in Brazil.
Sharing Your Information (When It's Necessary)
Most of the time, your information stays with us. We're a local team, and we handle things ourselves. But sometimes, we might need to share bits of it:- With our team: Our installers and customer support folks need your address and contact info to do their jobs.
- For legal reasons: If the law in Brazil says we have to share something, like for a police investigation, we'll do it.
- Service providers: Very rarely, we might use a trusted third-party service for things like payment processing or email. They only get the info they need to do their specific job, and they're bound to keep it safe too.
Keeping Your Information Safe
We take protecting your data seriously. We use common security measures, like keeping our computers updated and password-protected. When our technicians are out, they handle your details with care, just like we would want our own information handled. No system is 100% foolproof, but we work hard to keep your data secure from folks who shouldn't see it. Think of it like a good lock on your door – it helps keep bad guys out.Your Choices and Rights
You're in charge of your information. If you want to see what data we have about you, or if you think something is wrong and needs to be updated, just get in touch. If you want us to stop sending you emails (like our security tips), you can always say no. Just give us a call or send an email. We're here to help.Updates to This Policy
Sometimes, we might need to update this privacy policy. Maybe we add a new service, or the laws change here in Brazil. When we do, we'll put the new version on this page and change the 'last updated' date. It's always a good idea to check back here once in a while to see the latest. If there are big changes, we'll try to let you know directly, maybe by email.Talk to Us
Got questions about this policy? Or anything else? Don't hesitate to reach out. We're your local security team, and we're always happy to talk.Ponto Forte Segurança
Av. PRESIDENTE KENNEDY 4458 PA DARIA JABOATAO DOS GUARARAPES (CANDEIAS ), 54430-030 Brazil
Phone: +55 21 2524-2461
Email: [email protected]